Question:

I want to download and use the latest version of the theme extension plugin (The PantoGraph Extensions). What do I have to do?

Answer:

You need to use your Item Purchase Code to get the latest version of the plugin. In your wp admin dashboard visit this page ‘Settings > Plugins Page’ and click on the button ‘Verify Theme Purchase Code’.

After clicking on that button, you will get a page with 2 fields. Put your purchase code in the first field and your email id in the 2nd field and then click on the ‘Verify’ button. If your purchase code is correct you will get the download link there.

When the download is done, please visit your wp admin ‘Dashboard > Plugins’ page and Deactivate and Delete the existing plugin (The PantoGraph Extensions). After that, visit ‘Dashboard > Plugins > Add New’ page and click on the ‘Choose File’ button. Then choose the plugin zip file you just downloaded a little while ago. Then click on the ‘Install’ button. After installation click on the ‘Activate’ link to activate the plugin. That’s all.

 

Question:

I’m trying to update the WPBakery, but I receive this error message “To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery.

If I try to activate WPBakery I get the message “It seems that you do not have any valid license for WPBakery. What does it mean? It may be so that you got WPBakery by purchasing WordPress theme which does not grant you with direct license for WPBakery.

What do I have to do?

Answer:

Since WPBakery is coming as a bonus / free with the theme, users don’t get to have their own purchase codes, but it’s not required, assuming you need it to be able to update the plugin. The option to activate a license was left open for those who already have a license.

When you need to update the plugins to the latest version, you just need to Deactivate and Delete the existing plugin and then in your wp-admin panel you will see a notification to install the plugin which you recently removed/deleted. Install and activate that, you are done.

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