That’s a common issue caused by not uploading the correct zip file. Go back to http://themeforest.net/downloads and when clicking the Download button, choose the “Installable WordPress file only“. This is the correct zip file which should be uploaded in your WordPress.
Category: Common Issues
Error: “Are you sure you want to do this? Please try again”
If you’re seeing this confusing WordPress error when trying to upload the theme, it means the process breaks at some point and that’s most probably due to a few server settings limiting resources for your site. For example the maximum upload size could be set to 5MB and the theme’s package is larger than that. […]
How to remove the page title?
You can choose to display or hide the page title. When you’re editing a page, choose ‘Page without header image’ as your page template:
How to achieve Full Width Row or Boxed Width Row
From the Website Width option in your Theme-Options you can choose Full-Width or Boxed Style. It is important to remember that – If you choose Boxed Style, do not forget to edit the Rows of your pages. Click on the edit icon of the Rows and select Default from the drop-down options of Row stretch. […]
Where is my WPBakery Editor?
Go to Pages -> Add New on your WordPress Admin Dashboard. And click on the BACKEND EDITOR. Also choose Page without Header Image Template to get the best view of Visual composer elements.
Why am I getting Slider Error?
You may see Master Slider error at the front-end (top of the page) if you have not activated the Master Slider plugin yet or if you have not selected the correct slider from the drop-down option of your drag and drop page editor. If the plugin is activated, you may see the slider is not […]
WPBakery — Cannot update, asking for License Activation
Question: I’m trying to update the WPBakery, but I receive this error message “To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery.” If I try to activate WPBakery I get the message “It seems that you do not have any valid license for WPBakery. What does it mean? It may be […]
Master Slider — How to update?
Question: I’m trying to update the Master Slider, but I receive this error message “To receive automatic updates license activation is required.” What do I have to do? Answer: Since Master Slider is coming as a bonus / free with the theme, users don’t get to have their own purchase codes, but it’s not required, assuming […]
How to Translate Themes using the Poedit Program
Poedit is a common program which you can use to translate the theme. It’s available for free on poedit.net. After you have installed Poedit, you can open it and select File > Open. Then select the butter.pot file from the theme you wish to translate which you can find in the /languages/ folder of Butter […]
How to use ‘FT-Menu-3’ and ‘FT-Menu-3 (Copy)’ elements
If you want to create your Food Menu like this, you can follow the following details: Create a new page like the above screenshot. Once you have inputted your Menu items in the fields of ‘FT-Menu-3’ or ‘FT-Menu-3 (Copy)’ element settings box, you will have a front-end like the above screenshot.